To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please email us at TheTickSuit@gmail.com for a return label.
We will not be able to offer you a refund or exchange after 15 days from day of delivery. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Please consider using a trackable shipping service or purchasing shipping insurance.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please give time for this to clear.
To return your product, mail your product to:
801 Commerce St Suite A
Sinking Spring, PA 19608
Late or missing refunds
There may be a delay before your refund is officially posted. There is often some processing time before a refund is posted. If you haven’t received a refund, first re-check your bank account. If you still have not received your refund, contact your credit card company, If you still have not received your refund, contact your bank.
If you’ve completed all these processes and you still have not received your refund, please contact us at firstname.lastname@example.org.
If you need to exchange a size, send us an email at email@example.com
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Will the suits shrink?
The suits are pre-shrunk and should not shrink further.
Do we have Women's XL?
We do not have a Women's XL yet. Please order Men's size with appropriate height.
Do we have wider sizes?
We heard you. We are all shaped differently. We are developing a more relaxed size, but it takes time, so please keep checking if you think you the sizes are currently not made for you.
Do the suits have pockets
We have added two pockets in all suits.
What colors are available?
The new versions are now available in white for both men and women. The men's suit has a green zipper and the women's has a blue zipper.
How do I wear TheTickSuit?
Let me count the ways. At 5’6” (well really now maybe 5’5 1/2” on a good day) and 140 pounds (well maybe 140 on a good day), one of our team wears a women’s medium. Except when her woman’s medium is dirty and she wears a small men’s suit. And she is very happy in either – just glad to have a suit. We recommend a tee-shirt and gym shorts under the suit in the warm weather. In colder weather, we recommend a base layer, long underwear, or leggings. The suit will most likely not fit over thick pants or jeans. What about socks inside or over the stirrups? Well, she prefers socks over the stirrups, then the stirrups stay nicely in place when she pulls on shoes or boots.
What do I do with the suit when I'm done gardening?
Don't bring the ticks in with you. Remove the suit outside and put it in the canvas bag - that's what it's for - and leave it outside until you are ready to wash or dry it in the bag. It will fall out of the bag in the washer.
What kind of gardening is it good for?
One of our team (yes the one who was formerly 5'6") says she would use it for all gardening, although her flower garden is decimated by deer. Or rabbits. Her main activity is waging war against invasive plants – bittersweet, Japanese knotweed, garlic mustard. And the invasive plants battle each other and the winner is…mile-a-minute. Now she can join the battle and pull vines without fear of creatures crawling between her shirt and pants or down the back of her neck. But if you are lucky, and have a beautiful flower or vegetable garden, the suit is still for you. Ticks are everywhere.
Does the suit completely block ticks?
Let’s be honest – tenatious critters can get in anywhere, but we believe this will give them pause. While developing the suit, we spoke to an entomologist and former Senior Museum Specialist at the American Museum of Natural History in New York City. He basically said no fabric will completely block ticks unless it’s shiny plastic or dusty - they can climb on anything. Well, you can't garden in plastic. We believe the fabric will deter them and reduce their ability to get to you. Even better, treat TheTickSuit with permethrin – we do.
Are ticks attracted to white clothing?
Ticks don't care about the color of your clothing. This has actually been studied. They are attracted by your smell (carbon dioxide, ammonia, or other body odors), body heat, moisture, vibration, or shadow. White or light colors are recommended to help you see any ticks that may attach.